If you’re missing a receipt for an Ace Hardware purchase, don’t worry! The store’s return policy is pretty flexible, and you should be able to get your money back as long as you have your ID and the credit card you used to make the purchase.
Here’s what you need to know about returning items to Ace Hardware without a receipt:
You Can Return Most Items Within 60 Days
Ace Hardware has a pretty standard return policy: most items can be returned within 60 days of the purchase date, as long as you have your original receipt or packing slip. (There are a few exceptions to this rule, which we’ll get into below.) If you don’t have your receipt or packing slip, the store may be able to look up your purchase using your credit card information.
You May Need ID for Some Returns
For some returns, Ace Hardware may require that you show a valid photo ID. This is usually only the case for large items or items that were purchased using a store credit or gift card. If you’re not sure whether or not you’ll need ID for your return, it’s always best to err on the side of caution and bring it with you just in case.
There Are a Few Exceptions to the Return Policy
As we mentioned above, there are a few items that Ace Hardware doesn’t accept returns on, including:
- Paint
- Custom-ordered items
- Gift cards
Additionally, there are a few items that can only be returned for store credit rather than a refund, including:
- clearance items
- opened software
If you’re not sure whether or not an item falls into one of these categories, feel free to ask a store associate before making your purchase. That way, there won’t be any surprises down the road if you need to return it.
Conclusion:
All in all, it’s pretty easy to return an item to Ace Hardware without a receipt – as long as you have your ID and credit card handy, you should be able to get your money back with no problem.
