If you have a problem with your American Airlines flight, your first step is to contact customer service. American Airlines has several customer service channels to choose from.
You can call the toll-free number on the back of your ticket, go to the airline’s website, or go to a nearby American Airlines ticket counter.
If you want to speak to a representative in person, you can go to the airline’s ticket counter, or go to one of the airline’s call centers. American Airlines call centers are open Monday through Friday from 8 a.m. to 8 p., and on Saturday from 9 a.
m. to 6 p. If you are calling from outside the United States, American Airlines will charge you for international call charges.
If you have an issue with your baggage, you can go to the airline’s baggage claim, or you can go to one of the airline’s baggage claim areas at the airport. If you have an issue with your reservation, you can go to the airline’s website or to one of the airline’s ticket counters.
American Airlines will not accept reservations that have been made through a third-party reservation website.
If you have a problem with your flight, American Airlines will make every effort to get you on your next flight. However, if your flight is canceled, American Airlines will refund your ticket and travel costs.
If your flight is delayed, American Airlines will provide you with a meal and a hotel voucher. If your flight is canceled or delays beyond American Airlines’ control, American Airlines will provide a refund for your unused ticket and a travel voucher.
