FedEx has been known for its reliability and efficient shipping, but recent reports suggest that the company may not be doing enough to keep up with the latest tracking technology. The company has been criticized for not updating its tracking system to reflect changes in delivery status, which has led to customers not being able to track the whereabouts of their packages.
This lack of communication has led to some customers feeling frustrated and left in the dark.
FedEx has defended its decision not to update its tracking system, claiming that it would be too costly and time-consuming. However, critics argue that the company could make the upgrade without any negative consequences.
In fact, updating the system could actually help improve customer satisfaction and increase order accuracy. By tracking the whereabouts of packages throughout the shipping process, FedEx could ensure that they reach their destination in a timely manner.
