If you have incurred charges on your Amazon account that you did not authorize, there are several ways to try to resolve the issue.
1. Contact Amazon Customer Service.
Amazon Customer Service can help you determine if you have incurred any unauthorized charges, and help you dispute the charges if they are legitimate. You can reach Amazon Customer Service by phone, email, or online chat.
2. Contact your bank or credit card company.
If you have incurred unauthorized charges on your Amazon account, you may want to contact your bank or credit card company to try to get resolution for those charges.
3. Contact Amazon’s Legal Department.
If you believe that you have been the victim of a fraudulent Amazon account, you can contact Amazon’s Legal Department. Amazon’s Legal Department may be able to help you get your account reinstated, or get any fraudulent charges refunded.
You can reach Amazon’s Legal Department by phone, email, or online chat.