It can be frustrating when you have a problem with a purchase from Lidl, and you’re not sure how to go about getting help. The good news is that Lidl has a customer service team who are happy to assist with any issues you may have. You can contact Lidl customer service in a few different ways:
By phone: The easiest way to get in touch with Lidl customer service is by giving them a call. The number to dial is 0800 977 7766. This line is open Monday-Friday 8am-8pm, and Saturday-Sunday 9am-6pm.
By email: You can also send an email to [email protected]. Include as much detail as possible about your problem, and someone will get back to you as soon as they can.
Through social media: If you’d prefer to reach out to Lidl on social media, you can find them on Twitter (@lidlcouk) or Facebook (@lidlUK). Again, include as much detail as possible about your problem, and someone will get back to you as soon as they can.
If you need to make a complaint to Lidl, the best way to do so is by giving them a call on 0800 977 7766. You can also email
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