If you have questions or concerns about your Verizon service, or would like to make a complaint, you can contact Verizon’s customer service department. Verizon has a contact information page that provides addresses, phone numbers, and online chat options for many of its divisions. You can also write a letter to the company.
If you want to make a formal complaint, you can contact the Federal Communications Commission (FCC). The FCC has a contact information page that provides addresses, phone numbers, and online chat options for many of its divisions.