Dear Verizon User,
Thank you for your interest in Verizon. We appreciate your feedback and want to help you get the most out of our products and services.
If you have a problem or suggestion with Verizon, we suggest you first try contacting the customer service representative who helped you initially. If that doesn’t work, or if you’re unsatisfied with the resolution, you can escalate your issue to a manager.
Here are the steps to follow if you want to speak to a manager:
1. Go to the “Help” section of our website and search for “Contacting a Manager.”
2. Under “What to do if you need help,” select “Contact a Manager.”
3. Select your issue and click “Next.”
4. Enter your contact information and click “Next.”
5. Review your submission and click “Next.”
6. If you have additional questions, click “Contact Us” and we’ll be happy to help.
We hope this article was of help. If not, please feel free to reach out to us for more assistance.
We look forward to hearing from you.
Thank you,
Verizon.
