It’s always a bummer when you realize you can’t return an item. Maybe it’s because you waited too long, or maybe the item was final sale. Either way, it’s important to know TJ Maxx’s return policy before you shop. Here’s everything you need to know about returning items to TJ Maxx.
What is TJ Maxx’s return policy?
TJ Maxx accepts returns on most items, as long as they are returned within 30 days of purchase, with a few exceptions. If an item is marked “final sale,” this means it cannot be returned.
Additionally, certain items such as food, intimates, and swimwear cannot be returned due to hygiene reasons. If an item you wish to return is not in its original condition or is missing parts, TJ Maxx may not accept the return.
What do I need to return an item to TJ Maxx?
To return an item to TJ Maxx, you will need to bring the item along with its original receipt or packing slip. If you do not have either of these things, TJ Maxx may still be able to process your return, but it may take longer. If the item you’re returning was a gift, you will need to provide the name and address of the person who purchased the item.
How does TJ Maxx handle returns?
If you’re returning an item in-store, TJ Maxx will process your return and refund your method of payment right away. If you’re returning by mail, it may take up to 10 business days for your return to be processed and your refund to be issued.
What items Cannot be returned to TJ Maxx?
-Items that are final sale
-Food
-Intimates
-Swimwear
