UPS provides customers with an online tracking feature that allows them to follow the movement of their package. Customers can also access real-time information about their package by visiting the UPS website or by calling UPS customer service.
If a customer has not received their package, they should call UPS customer service and provide their tracking number, the name and address of the shipping company, and the date the package was expected to arrive. UPS will investigate the issue and will either contact the shipping company or deliver the package to the customer.
The conclusion to this article is that, if a customer does not receive their package, they should call UPS customer service and provide the tracking number, the name and address of the shipping company, and the date the package was expected to arrive. UPS will investigate the issue and either contact the shipping company or deliver the package to the customer.