As the world starts to open back up, people are wondering what new rules they will have to follow. One question that has come up a lot is whether or not you can try on clothes at TJ Maxx. The answer is a little complicated.
TJ Maxx is a store that sells clothing, shoes, and other items for discounted prices. The store is owned by TJX Companies, which also owns Marshalls and HomeGoods. All three stores have the same return policy, which you can read here.
The return policy states that you can return most items within 30 days as long as you have a receipt and the item is in its original condition. This policy has not changed since the pandemic started.
However, the store’s website says that due to COVID-19, they are not currently accepting returns of any kind. So it seems that you cannot return items right now, even if you have a receipt.
The website also says that they are not currently accepting any in-store returns or exchanges. This includes items that were bought online and shipped to the store (known as “ship to store” orders). So if you bought something online and it doesn’t fit, you’ll have to ship it back at your own expense.
It’s unclear why TJ Maxx has chosen not to accept returns right now. It could be because they want to limit contact between employees and customers as much as possible.
Or it could be because they don’t have enough staff to process returns quickly enough. Either way, it’s important to know that you can’t return anything if you change your mind about it.
If you’re wondering whether or not you can try on clothes at TJ Maxx, the answer is probably no. The store is not currently accepting returns, exchanges, or “ship to store” orders. So if you buy something and it doesn’t fit, you’ll have to ship it back at your own expense.
