Does Amazon have a live chat option?

Amazon does not currently have a live chat option, but this could change in the near future. Amazon has been investing in chat technology and has been working on a chatbot for the Amazon Echo. A chatbot would allow customers to talk to a personal assistant about products and services.

This would make shopping on Amazon more convenient and would give customers the ability to ask questions about products. Amazon has not yet released a chatbot, but it is likely that it will soon.

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