Does PayPal protect sellers against chargebacks?

PayPal does protect sellers against chargebacks, but there are limitations. For example, PayPal will not protect sellers against fraudulent chargebacks if the buyer fraudulently obtained the purchase order or other required documentation.

Sellers should also be aware that PayPal may not be able to help if the buyer fails to comply with its refund policy. Sellers should also keep records of all customer contact information, including telephone numbers and email addresses.

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