When a package is lost or stolen, it can be frustrating not knowing what to do. In most cases, the best way to track down a package is to contact Amazon. Here are the steps to follow if you have lost or stolen a package from Amazon:
1. Log into your Amazon account.
2. Go to the “My Account” page.
3. Find the order you were hoping to find your package for.
4. Under the “Your Orders” heading, click on the order number.
5. Under the “Details” heading, find the “Package Details” section.
6. Click on the “Track Package” button.
7. Enter your order number, the package’s shipping address, and the package’s shipping date.
8. Click on the “Track” button.
9. If the package is still being tracked, you will be given the opportunity to follow the package’s progress.
If the package has been delivered, you will be given the option to receive a replacement package or have the money you paid refunded. If the package has been lost or stolen, Amazon will attempt to locate the package and process a refund.
If the package has been delivered but was damaged in transit, Amazon will process a refund for the damaged item and then send a replacement.
