If you are unhappy with your Tim Hortons experience, there are a few ways to get in contact with the corporate office. You can call customer service, write a letter to the CEO, or post a comment on their website.
customer service:
If you need to speak to customer service, you can call them at 1-800-422-4236. You can also visit their website and submit a ticket there.
letter to the CEO:
If you would like to write a letter to the CEO, you can do so by visiting their website and clicking on the “Submit a Complaint” link. You will then be able to fill out a form and send it in.
comment on website:
If you would like to share your thoughts about your Tim Hortons experience on their website, you can do so by clicking on the “Leave a Comment” link on their homepage.