If you’re not satisfied with a Walmart purchase, you can return most items to Walmart within 90 days of purchase, as long as you have a receipt. If you don’t have a receipt, you may be able to return the item if it’s unopened and in its original packaging. If you’re unable to return an item without a receipt, you can try to get a refund by using a Walmart gift card or credit card that was used for the original purchase.
If you need to file a complaint with Walmart, there are a few ways to do so. You can call customer service at 1-800-Walmart (1-800-925-6278), visit the customer service desk at your local Walmart store, or go to Walmart’s website and fill out the “Contact Us” form. When filling out the form, be sure to include as much detail as possible about your complaint so that Walmart can investigate and resolve the issue.
