When traveling, it is important to be aware of your rights as a consumer. One of these rights is the right to complain if you feel that you have been mistreated or that your rights have not been respected.
If you have a complaint about American Airlines, the following information will help you to make a formal complaint.
To make a complaint, you should first contact American Airlines customer service. If you are not satisfied with the response you receive, you can then contact the Better Business Bureau, the Federal Aviation Administration (FAA), or your state Attorney General.
American Airlines customer service can be contacted by calling 1-800-222-1222 or by visiting the American Airlines website. American Airlines customer service is available in English, Spanish, and French.
When making a complaint, it is important to be clear about the situation that you are experiencing. If possible, include as much information as possible, including the date, time, location, and other witnesses.
If you are not satisfied with the response you receive from American Airlines customer service, you can contact the Better Business Bureau, the FAA, or your state Attorney General. The Better Business Bureau can be contacted by calling 1-800-835-3436 or by visiting the website.
The FAA can be contacted by calling 1-800-872-5722 or by visiting the website. The state Attorney General can be contacted by visiting the website.
