Petsmart is a pet retailer that sell pet supplies, services, and small animals. They have over 1500 stores in the United States, Canada, and Puerto Rico.
Petsmart also offers online shopping for customers who cannot make it to one of their locations.
How do I make a complaint to Petsmart?
If you have a problem or concern with any products or services that you have received from Petsmart, the first step is to contact their customer service department. You can reach customer service by phone at 1-888-839-9638 or by email at [email protected]. When you contact customer service, be sure to have your order number or reference number handy so that they can easily pull up your account.
If you do not feel like your issue was resolved after speaking with customer service, the next step is to file a formal complaint with Petsmart.
You can do this by filling out the Complaint Form on their website. This form will go directly to their corporate office, and someone will get back to you within 2-3 business days.
Conclusion:
If you are not satisfied with the products or services that you received from Petsmart, the best way to file a complaint is by filling out the Complaint Form on their website. By doing this, your complaint will go directly to their corporate office and someone will get back to you within a few business days.
