If you have a problem with a Petsmart employee, the best thing to do is to speak to a manager. If the manager is unavailable or you are not satisfied with the response, you can contact Petsmart customer service.
To speak to a manager at your local Petsmart, ask an employee for the manager’s name and then request to speak with them. If the manager is not available, ask to speak with the assistant manager. If you are still not able to get a resolution, you can contact Petsmart customer service.
To contact Petsmart customer service, you can call 1-888-839-9638 or email [email protected]. Be sure to have your store location and specific issue ready when you call or email.
When contacting customer service, be polite and patient. Explain your issue and why you are not satisfied with the response you received from the store manager. Customer service will likely ask for additional information such as your name, address, and phone number so they can follow up with you after investigating your issue.
In conclusion, if you have a problem with a Petsmart employee, the best thing to do is to speak to a manager. If the manager is unavailable or you are not satisfied with the response, you can contact Petsmart customer service by calling 1-888-839-9638 or emailing [email protected].
