FedEx has a variety of customer service options available, depending on the issue you are experiencing. You can speak to a live person by phone, online chat, or in person.
If you need to speak to a live person, the best way to do so is by calling FedEx Customer Service. You can call them at 1-800-463-3339 from anywhere in the United States, or visit their website to find the nearest FedEx Office.
If you need to speak to a live person online, the best way to do so is by visiting FedEx.com.
You can select the “Chat with FedEx” option at the top of the page, and enter your issue into the chat window. .
If you need to speak to a live person in person, the best way to do so is by visiting a FedEx Office. You can find a list of all the FedEx Offices here.
You can also use the locator tool on the FedEx website to find the nearest office.
If you are experiencing an issue and you are not able to resolve it through the customer service options available, you can contact FedEx’s escalate resolution team. You can find more information about how to contact the escalate resolution team here.
The final thing to remember when dealing with FedEx customer service is to be polite and respectful. You will be dealing with people who are trying to help you, and it is important to give them the opportunity to do so.
