In 2015, Petco was embroiled in a scandal when it was revealed that dozens of dogs had died after being groomed at the store. The story made headlines and sparked outrage among pet owners.
Petco issued a statement saying that the deaths were “an isolated incident” and that they were “committed to the health and safety of [their] guests.”
Despite Petco’s assurances, many people remain skeptical of the store’s grooming services. In the wake of the scandal, Petco has made several changes to its grooming policies, including hiring more experienced groomers and increasing oversight of the grooming process.
It is unclear exactly how many dogs died at Petco in 2015, but the number is thought to be around two dozen. The story generated a great deal of negative publicity for the store, and it remains to be seen whether or not Petco will be able to regain the trust of its customers.