Kohl’s is still accepting Amazon returns as of 2021. The process is simple and convenient for customers. Here’s how it works:
First, customers need to log into their Amazon account and select the return they wish to make at a Kohl’s store. Then, they print out a label and bring the item, along with the label, to a Kohl’s store. Finally, a Kohl’s associate will process the return.
Kohl’s began accepting Amazon returns in 2017 in an effort to make returns more convenient for customers and to boost foot traffic in its stores. The partnership has been successful for both parties involved. In 2019, Kohl’s reported that its same-store sales had increased thanks in part to the partnership with Amazon.
The partnership is also beneficial for Amazon customers who don’t live near an Amazon return center. According to CNBC, there are only 100 Amazon return centers in the United States, which can make it difficult for some customers to return items they’re not satisfied with. By partnering with Kohl’s, Amazon has essentially increased the number of locations where its customers can return items.
Conclusion: Yes, Kohl’s is still doing Amazon returns as of 2021.
