Kohl’s is one of the largest department stores in the United States. The company has over 1,100 stores in 49 states. Kohl’s is taking Amazon returns during the coronavirus pandemic.
The retailer announced the partnership with Amazon on March 19. Kohl’s will accept returns for Amazon items at all of its stores nationwide. The service is free for Amazon customers.
Kohl’s is the first major retailer to partner with Amazon on returns. The move comes as retailers are looking for ways to compete with Amazon. Kohl’s has been struggling in recent years, and the pandemic has only made things worse.
The partnership is a win for both companies. Kohl’s gets foot traffic into its stores, and Amazon doesn’t have to deal with returns. It’s also a win for customers, who now have an easy way to return Amazon items.
The partnership could be a sign of things to come as retailers look for ways to survive the pandemic. It remains to be seen how long it will last, but for now, Kohl’s is taking Amazon returns.
