UPS service levels are the standards that UPS follows when providing service to its customers. The service levels vary depending on the type of service being offered, but they all have one common goal: to ensure that packages are delivered on time and in the condition that they were sent.
UPS has four service levels: standard, express, overnight, and next day air.
Standard service is the most common type of UPS service, and it is the level that most customers are using. It is available to all customers, and it typically takes between two and four business days to deliver a package.
Express service is available to customers who need their package delivered sooner than standard service. It typically takes between one and two business days to deliver a package, but the delivery time can vary depending on the location.
Overnight service is available to customers who need their package delivered within one business day. It is the fastest delivery option available, and it typically takes between one and two hours to deliver a package.
Next day air service is the fastest delivery option available, and it is available to customers who need their package delivered within two business days. It is also the most expensive option, and it typically costs more than standard or express service.
