UPS stores are typically larger, and are located in major metropolitan areas. They carry a greater selection of UPS products and services, and often have representatives from UPS who can help customers with their specific needs.
UPS stores also often offer walk-in service, which allows customers to pick up packages that have been delivered to their homes.
UPS customer centers, on the other hand, are typically smaller, and are located in smaller towns and rural areas. They are typically not as large, and do not carry as much variety of products or services.
They do, however, offer a more personal and interactive experience for customers, and often have representatives from UPS who can help with specific needs.
In general, UPS stores are better equipped to help customers with their specific needs, while UPS customer centers are better suited for providing a more personal experience.