Tractor Supply Return Policy
In-Store Returns
Most new, unopened merchandise sold by Tractor Supply Co. can be returned to any of our stores within 30 days from the date of purchase, unless otherwise noted on the item’s product detail page. Items must be in new, unused condition and must include all original packaging and accessories. A receipt or packing slip is required for all returns and exchanges.
How to Return an Item Purchased In-Store:
To return an item purchased in-store, please bring the item(s), along with your packing slip or receipt, and the credit card used for the original purchase (if applicable), to any Tractor Supply Co. store.
Online & Catalog Returns
Most new, unopened merchandise sold by Tractor Supply Co. can be returned by mail within 60 days from the date of purchase, unless otherwise noted on the item’s product detail page.
A packing slip is required for all returns and exchanges.
How to Return an Item Purchased Online or Through a Catalog:
To return an item purchased online or through a catalog, please follow the instructions included with your packing slip.
Tractor Supply Co.’s Return Policy for Used Merchandise:
Used merchandise may be returned within 90 days from the date of purchase, unless otherwise noted on the product’s detail page. All returns of used merchandise must be accompanied by a receipt or packing slip.
How to Return Used Merchandise Purchased In-Store:
To return used merchandise purchased in-store, please bring the item(s), along with your packing slip or receipt, and the credit card used for the original purchase (if applicable), to any Tractor Supply Co.
How to Return Used Merchandise Purchased Online or Through a Catalog:
To return used merchandise purchased online or through a catalog, please follow the instructions included with your packing slip.
Please note that certain types of used merchandise may not be accepted for return under our standard return policy. These items include but are not limited to:
- Used Ammunition
- Used Firearms
- Paint
- (Opened cans of paint cannot be returned due to federal regulations)
- Animal Health Products:
- All animal health products including but not limited to vaccines, dewormers, medications and supplements are final sale and non refundable.
Conclusion
The Tractor Supply Company offers one of the most customer friendly return policies in the retail industry. Most new items can be returned within 30 days for a full refund as long as they are in their original packaging and have not been used. Used items have a more lenient policy of 90 days as long as they are accompanied by a receipt.
