Where do I return Verizon equipment?

If you’re unhappy with your Verizon equipment, there are a few places you can go to try to get it fixed or returned.

If you’re having trouble using your Verizon equipment, you can try to troubleshoot the issue yourself. If that fails, you can contact Verizon customer service for help.

If you’ve decided you no longer want your Verizon equipment, you can return it to a Verizon retail store. Verizon will give you a refund, minus any applicable taxes.

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