Publix is an American supermarket chain headquartered in Lakeland, Florida. Founded in 1930 by George W. Jenkins, Publix is a private corporation that is wholly owned by present and past employees and members of the Jenkins family. Today, Publix has over 1,100 stores in the southeastern United States.
Publix is known for its commitment to customer service, as evidenced by the company’s motto, “Where shopping is a pleasure.” Publix customers are greeted by name and treated like family. The company’s focus on customer service has helped it to become one of the most successful supermarket chains in the United States.
In addition to its commitment to customer service, Publix is also known for its support of local communities. The company is a major sponsor of schools and charities in the areas where its stores are located. Publix also provides financial assistance to employees who are experiencing hardship.
The company’s commitment to its employees is evident in its extensive training program. Publix offers both on-the-job and classroom training to help employees learn new skills and improve their job performance. The company also provides tuition reimbursement for employees who wish to further their education.
Publix’s success can be attributed to its focus on customer service, commitment to employee training, and support of local communities. These factors have helped the company to become one of the most popular supermarket chains in the United States.
