Instacart is an online grocery delivery service that has come under fire recently for charging customers for delivery that was not even attempted. Instacart has come under fire for charging customers for delivery that was not even attempted, and for not refunding the delivery fee if the order was not delivered. Instacart has come under fire for this because it is against the terms and conditions of their service to charge customers for delivery that was not even attempted.
The problem with this is that it can lead to customers getting angry, and not wanting to use Instacart as their go-to grocery delivery service. The conclusion to all of this is that Instacart should refund the delivery fee to customers if the order is not delivered, and they should make it clear in their terms and conditions that this is a problem that they are aware of.
