CVS is charging its customers $5 a month for its pharmacy benefit management (PBM) services. This fee was first introduced in January of this year, and it will be charged to customers who have a CVS pharmacy card and use CVS’s PBM.
The fee is meant to cover CVS’s costs of administering the PBM program, which includes things like processing claims and providing customer service.
Some people are unhappy with the fee because they believe that it is charging customers for something that should be included in the cost of the pharmacy card. Others argue that the fee is necessary because CVS is not making enough money from the pharmacy card program to cover its costs.
Ultimately, the decision of whether or not to pay the $5 monthly fee is up to the individual customer. If you are unhappy with the decision, you can discuss the issue with CVS customer service.
