Verizon does not offer a money-back guarantee for customers who threaten to cancel their service. However, Verizon may lower your bill if you have an active service contract and have not violated any terms of your contract.
6 Related Question Answers Found
Can Verizon refuse to port my number?
If you have a Verizon phone, and you want to switch to a different wireless carrier, you may be wondering if Verizon can refuse to port your number. The answer is that Verizon has the right to refuse to port your number, but this decision is typically based on a number of factors. First and foremost, Verizon may refuse to port your number if it believes that you will not be able to adequately maintain your Verizon service with your new carrier.
Does Verizon call about suspended account?
When a Verizon customer’s account is suspended, they may receive a phone call from Verizon. The purpose of this call is to provide the customer with information about their account and the steps they can take to have their account reinstated. Verizon may also offer to reinstate the account for a fee.
Is Verizon giving away free phones?
Verizon Wireless is giving away free phones to new and existing customers. The phones are running Android OS and are compatible with Verizon’s network. Customers can choose from a variety of devices, including the LG Optimus L5 Pro and Samsung Galaxy S III.
How do I get rid of Verizon line access fee?
Verizon is one of the most popular providers of cell phone service in the United States. Verizon’s network covers nearly every corner of the country. Verizon also offers a variety of plans and options to its customers.
Is Verizon still doing a free 5G upgrade?
Verizon is still doing a free 5G upgrade for customers. The company has started a free 5G upgrade for customers in the Indianapolis and Milwaukee areas. The company has also announced that it will start a free 5G upgrade for customers in the Chicago area.
Is Verizon Fios losing customers?
Verizon FiOS has been losing customers for a few years now, and some believe that it might be losing them faster than ever before. In 2016, Verizon FiOS lost about 290,000 customers, which was a decrease from the previous year. In total, Verizon FiOS has lost about 1.4 million customers since the beginning of 2014.