Instacart is a grocery delivery service. The company states that it starts shopping “when you add an order.” However, some Instacart customers have reported that their orders have not yet been started even after several hours have passed. In a thread on the Instacart Community Forums, one customer reported that their order had not started after eight hours had passed.
Another customer reported that their order had not started after twelve hours had passed. Instacart has not responded to these complaints.
Some customers have speculated that the issue is with their location. One customer stated that their order had not started even after they had moved their address to the same city as their Instacart account.
Another customer stated that their order had not started even after they had changed their phone number.
In conclusion, it is unknown when Instacart starts shopping for an order. Some customers have reported that their orders have not started even after several hours have passed.
It is possible that the issue is with the customer’s location or phone number.