If you are unhappy with the service you received from KFC Malaysia, there are a few avenues through which you can take action. First and foremost, you can contact the restaurant directly to voice your concerns. However, if this does not resolve the situation, you can also contact the Malaysian consumer protection body, the Malaysian Consumer Commission (MACC). The MACC is responsible for investigating consumer complaints and taking appropriate action.
In some cases, the MACC can provide relief such as refunding money, providing a compensation package, or setting up a redress scheme. If you have not been satisfied with the response you have received from KFC Malaysia, it is always advisable to seek professional help. A lawyer or consumer protection specialist can help you take your complaint further and ensure that you receive the most appropriate redress.
