Since DoorDash is an on-demand delivery service, it is important to ask if drivers are compensated for items that are not delivered. In some cases, drivers may be compensated with a credit or a cash bonus, but typically, drivers are not compensated for missing items.
DoorDash has apolicy in place that requires drivers to have a minimum of $5 in their account at all times in order to receive tips, so missing items can lead to drivers not receiving their fair share. Despite this policy, some drivers have reported that they have not been compensated for missing items, which can lead to them feeling exploited by the company.
