Grubhub is an online food delivery company that operates in over 191 countries. Many people use Grubhub to order food from restaurants.
When ordering food through Grubhub, customers may encounter rude or incompetent drivers. Drivers may not take the time to learn about the Grubhub app, or they may not understand the order.
If a customer has a negative experience with a driver, they may want to follow these steps to complain:
1. Log into the Grubhub app and order food from a restaurant.
2. Once the food has been delivered, leave a negative review for the restaurant and the driver.
3. Include the driver’s name and photo in the review.
4. Write a brief explanation of the experience.
5. Make sure to provide contact information for the restaurant and the driver so that the restaurant can address the issue.
6. If the restaurant does not respond to the customer’s complaints, the customer can contact Grubhub customer service.
7. The customer should also consider filing a complaint with the Better Business Bureau.
8. The customer’s experience with Grubhub drivers can negatively affect their opinion of the company.
CONCLUSION:
The steps outlined in this article can help customers complain about their Grubhub experience. By following these steps, customers can ensure that their complaints are addressed and that they have a record of their interactions with Grubhub drivers.
