We all have our problems with different companies. Some companies are great to work with and others, not so much.
If you’ve had a problem with a purchase from Big Lots, you may be wondering how to file a complaint. Here is a step-by-step guide on how to file a complaint with Big Lots.
Step One: Gather your documentation. This will include your purchase receipt, any correspondence you’ve had with the company, and any other relevant documentation. Having all of this information ready will help to make the process go more smoothly.
Step Two: Call customer service. The number for Big Lots customer service is 1-866-244-5687. You will likely need to wait on hold for a little while, but be patient and someone will eventually answer your call.
Step Three: Explain your problem. Once you are speaking with a customer service representative, take the time to explain your problem in as much detail as possible. This will help the representative understand what happened and what needs to be done to fix the problem.
Step Four: Follow the representative’s instructions. The representative will likely ask you for some information and then give you instructions on what to do next. Be sure to follow these instructions carefully so that your complaint can be processed in a timely manner.
Conclusion:
Filing a complaint with Big Lots is relatively simple as long as you have all of the necessary documentation. Just be sure to follow the customer service representative’s instructions carefully so that your complaint can be processed quickly and efficiently.
