How does Instacart pickup work?

Instacart is a grocery delivery service that uses a number of different pickup methods. There are two main methods that Instacart uses: personal shoppers and grocery robots. Personal shoppers are Instacart’s human employees who will walk customers through their order and then pick up the groceries themselves.

Grocery robots are a newer type of pickup that Instacart launched in 2018. Grocery robots use sensors to identify the items in a customer’s order and then pick them up in a bag or container.

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