Grubhub charges delivery fees to its customers in many cases where the customer does not have to leave their home. The fee may be assessed whether the order is placed through the Grubhub app or website.
The fee may also be assessed when the order is placed through a third-party delivery service, such as UberEATS.
Grubhub justifies the delivery fee by stating that the fee helps offset the costs of delivering food to customers’ homes. The company also argues that the fee is necessary to ensure that orders are delivered quickly and without interruption.
Grubhub’s delivery fee is controversial. Some customers argue that the fee is excessive and does not reflect the costs of delivery.
Others argue that the fee is necessary to offset the costs of delivering food to customers’ homes. Ultimately, the decision to charge a delivery fee will likely depend on the specific circumstances of a particular case.