Instacart shoppers are typically rewarded for their efforts by receiving discounts on items they order, but there is one exception to this rule: refunds.
Refunds are not typically given as a form of incentive to shoppers, but rather as a way to make up for any mistakes that are made on an order. The policy is designed to prevent shoppers from gaming the system by repeatedly requesting refunds, even if their order is incorrect.
However, there are a few instances where Instacart shoppers may be penalized for requesting a refund. If a refund is given for a product that has already been delivered, the shopper may be charged a restocking fee.
Additionally, if the shopper does not have a positive rating and has requested a refund in the past, they may be penalized by Instacart.