Best Buy provides multiple ways to file a complaint. You can visit the Best Buy website and fill out a form, call customer service, or send an email.
To file a complaint online:
Visit the Best Buy customer service page. Click on the “Submit a Complaint” link.
Fill out the form with your name, contact information, and the specifics of your complaint. Click “Submit.”
To call customer service:
Dial 1-888-Best Buy (1-888-237-8289). Press “0” at each prompt until you are transferred to an operator. Tell the operator your name and that you want to file a complaint.
The operator will ask for your contact information and the specifics of your complaint. If you are satisfied with the way your complaint was handled, you can hang up at this point. If not, ask to speak to a supervisor.
To email customer service:
Send an email to [email protected].
In the subject line, write “Complaint.”
In the body of the email, include your name, contact information, and the specifics of your complaint.
The best way to ensure that your complaint is heard is to reach out through multiple channels. Filing a complaint online, calling customer service, and sending an email are all effective ways to get in touch with Best Buy about an issue you’re having.
